Tax, Cancellation, and Credits
In relation to checkout and payment, Taxes are collected as required by applicable law. Before shipment, cancellation can be requested. Under this payment standard, a refund that is approved goes back to the original payment method and usually appears within 5–10 business days after issuance, subject to the card provider’s timing.
Authorization and Data Security
To keep billing expectations clear, the payment provider can request authorization when an order is submitted. The customer must be entitled to use the chosen method and provide accurate information; an unsuccessful or unverifiable payment can delay or cancel the purchase. For eligible transactions, Shopify and the applicable processors handle card data through their security controls, and full card numbers should never be emailed.
About Credit/Debit Card
To clarify transaction terms, we support eligible credit and debit cards on the Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover networks. The secure checkout displays the methods available for the transaction, subject to issuer authorization.
Currency and Checkout
As part of secure payment handling, The checkout, displayed prices, order totals, and completed charges are denominated and processed in USD.
Merchant and Customer Care Information
For payment transparency, Store name: Sun Bum
Within the checkout process, Contact email: Support@SunBub.shop
For customer reference, Phone: (917)264-4628
Under the store payment process, Physical and return address: 715 E Market St, Greensboro, NC 27401, US
As a payment-processing standard, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).